Refund policy

Returns:
Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Refunds: 
Once your return is received we will send you an email to notify you of the approval or rejection of your refund.

Assuming you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds: 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@lowerpark.com

Exchanges: 
If you need to exchange it for the same or a different item, send us an email at support@lowerpark.com and send your item to: Lower Park Hats, 148 Julian Ave
San Francisco, CA, 94103, US.

You will be responsible for paying for your own shipping costs for returning your item.