Returns Policy

Returns:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Refunds: 
Once your return is received we will send you an email to notify you of the approval or rejection of your refund.

Assuming you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds: 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@lowerpark.com

Exchanges: 
If you need to exchange it for the same or a different item, please return your order to: 

Lower Park

148 Julian Ave.

San Francisco, CA

94103

Please email your return tracking number to support@lowerpark.com so that we can identify the return as yours.

You will be responsible for paying for your own shipping costs for returning your item.